Auditing Hospice Care Documentation

Data Tapestry has a large footprint in the healthcare industry. With over 8 years in experience in hospice care, we’ve noticed some large gaps in analytic capabilities in the hospice care field. From maintaining regulatory compliance to managing patient transitions with care, there are many delicate challenges in hospice care that are difficult to manage without the proper tools.

 

One challenge in particular is efficient documentation auditing over the course of a patient's stay. The documentation needs to be complete and relevant to the level of care prescribed as well as the level of care executed. Many times, this work is left to case workers or quality control departments where there is a constant feedback loop of reviewing the submitted documentation and then re-sending the documents that need to be updated.

 

With our documentation solution, provider notes can be continuously audited and checked for completion so there is no backlog on getting notes updated via a case worker or quality control department. Automating this type of work can allow your workforce to focus on more complex issues.

 

Currently, our system is EMR agnostic and has been prototyped on product review data. We ingest and clean the text data and show a display of basic stats by author ID. The reviewCount column shows how many documents that author has written, and the similarity measures how similar the documents are across that particular author.

 

 

To visualize the similarity, you can hover over any point in the heatmap and see the measure of similarity between any two documents for that author. Ideally, you’d want to see a mostly blue heatmap indicating a low level of similarity between any two given documents.

 

To analyze the text further, you can click on a point within the heat map. For example, documents 73 and 30 are 27.59% similar. A look at the raw text of each, shown below, indicates that there are some words in common, but overall, they are distinctly different.

 

 

Much of this analysis can be customized to fit your organization’s needs. We can adjust how often documentation should be reviewed, particular thresholds for similarity scores as well as changes to the interface. To find out more about our solution and how it can fit into your business, email us at business@datatapestry.ai or visit our website at www.datatapestry.ai.